Nutrition Consultation

Cancellation Policy

To provide the best experience for all clients, the following policies apply. All sessions and classes must be booked through the website or the Wix Spaces app. Sessions may be scheduled up to 28 days (4 weeks) in advance, with a minimum booking window of 12 hours before the session start time. All payments for training sessions and class packs are non-refundable and non-transferable. Sessions and credits must be used before their expiration date. In cases of injury, illness, accidents, or other extreme circumstances, sessions may be credited back to your account for future use and will be reviewed on a case-by-case basis. Cancellations or reschedules must be made at least 12 hours before the scheduled session start time to avoid forfeiting that session. Failure to attend a scheduled session without notice will also result in forfeiture of that session. If you arrive late, the session will still end at the originally scheduled time in order to respect other clients’ schedules. Even if you're running a bit late, you are encouraged to attend and make the most of the remaining time. If I am late, your session will be extended when possible or credited back to your account. If I need to cancel a session, you will be notified as soon as possible and the session will be rescheduled or credited. In circumstances beyond my control (such as severe weather, facility closures, or emergencies), sessions may also be rescheduled or credited. For fully booked classes, a waitlist is available. If a spot opens, notified clients will have 1 hour to claim the booking before it is offered to the next person on the waitlist. I reserve the right to refuse or discontinue services if policies are not respected or if behavior is deemed inappropriate or unsafe. By booking a session or class, you agree to the policies outlined above.

Contact Details

• Wisco Barbell Club, Tasman Street, Madison, WI, USA

  (608)616-5157

  info@coachkiana.com